Common Tasks

This chapter contains step-by-step instructions on how to perform common hosting-related tasks

How to upload my website via FTP?

If you would like to upload the content of your website via FTP you need FTP client such as CuteFTP, SmartFTP, etc. If you have such program then you need the following information in order to connect to your website and start uploading: FTP host, FTP username, FTP password. FTP host is your domain name. Example: my-domain.com. You can find your FTP username and password in the Welcome mail you have received upon subscribing for this hosting service. If you are behind firewall you will need to use the 'passive FTP' option of your FTP client. You can refer to the information below for more specific information.

Where should I upload the files of my web site?

The files should go to /home/your_homedir/public_html/www. When you log in via the FTP account provided in the Welcome email (the email you receive upon subscribing for the web hosting service) you should automatically enter the /home/your_homedir/ folder. Then navigate from /home/your_homedir/ to /home/your_homedir/public_html/www and upload the content of your website.

How to upload my website via FTP using Macromedia Dreamweaver MX 2004?

The first thing you will need to do is define new web site in Dreamweaver - steps 1 through 5.

1. Open Dreamweaver and click Site >> Manage Sites ...

2. Click the New button and select Site.

3. Select the Advanced Tab in the Site Definition Window. Fill out the Site name, Local root folder (location of the website on your computer), HTTP address.

4. Select the Remote Info Category on the left. Select FTP Access.

5. Enter your FTP host. This is your domain name. In the current example the domain name is example.com. If your domain name still does not resolve to our servers you can use the alternative FTP host. The alternative FTP host can be found in the Welcome mail we have sent you upon subscribing for the hosting service. The Login username and Password can also be found in the Welcome mail. Enter public_html/www/ for Host directory.

6. Press the Test button to make sure that the information you have entered is correct.

7. Press OK in the Site Definition window and the Done in the Manage Sites window

8. Press F8 or select Window >> Files to open the Files window. Select your website and then then press the Connect button.

9. Select the files that you would like to upload and then press the Put button.

How to upload files to my website via FTP using Internet Explorer?

1. Open Internet Explorer and enter the FTP address of your website into the address bar. You can find the FTP address of your website in the Welcome mail. The FTP address usually is ftp://your_website

2. Enter you FTP User name and Password. Refer to your Welcome email if you do not know your FTP user name and password.

3. If you have entered the user name and password correctly you will see the content of your hosting account. Enter the public_html folder and then enter the www folder. The content of your website should be placed in the public_html/www folder. Open Windows Explorer and navigate to the files that you would like to upload. Then select those files and copy them (press Ctrl + C). Go back to Internet Explorer and paste the files (press Ctrl + V). The files will be uploaded.

4. If you experience problems to connect to your website, open the Tools >> Internet Options... menu in IE and then select the Advanced Tab. Check the Use Passive FTP option, press the OK button and then try to connect again to your website (steps 1 through 3).

How to upload files to my website via FTP using CuteFTP 6.0?

1. Open CuteFTP and select File >> New >> FTP Site...

2. In the Site Properties windows enter you domain name, FTP username and password. Click on the Type Tab. If you are not sure what your FTP username and password are, please refer to your Welcome email.

3. Select the PASV Data connection type and then press the Connect button.

4. The contents of your hosting account will appear in the right part of the CuteFTP window. Enter the public_html/www folder. All files available to the public should go to that folder. The files on your local computer will appear on the left part of the screen. Navigate to the files that you would like to upload and then select them. Right-click on the selected files and choose Upload.